Vocational Placement Kit-RII20720 Certificate II in Civil Construction MSF aggressive or abusive customers If

aggressive or abusive customers If you require RPL Kits with comprehensive benchmarking

Units of competency AHCBER302 Work effectively in a biosecurity emergency response AHCBER503 Manage active operational emergency disease or pest sites AHCBIO204 Follow site biosecurity procedures AHCBIO401 Plan and implement a biosecurity program If you require RPL Kits with comprehensive benchmarking

Core units BSBINN801 Lead innovative thinking and practice BSBRES801 Initiate and lead applied research Elective Units BSBINN601 Lead and manage organisational change BSBFIM801 Manage financial resources BSBLDR801 Lead personal and strategic transformation BSBLED802 Lead learning strategy implementation BSBLED806 Plan and implement a coaching strategy BSBLED805 Plan and implement a mentoring program If you require RPL Kits with comprehensive benchmarking

Core units SITHIND008 Work effectively in hospitality service SITXCCS015 Enhance customer service experiences SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXHRM007 Coach others in job skills SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHFAB021 Provide responsible service of alcohol SITHFAB022 Clean and tidy bar areas SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industry BSBTWK501 Lead diversity and inclusion BSBSUS411 Implement and monitor environmentally sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Vocational Placement Kit-RII20720 Certificate II in Civil Construction MSF aggressive or abusive customers IfA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.